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Live Facebook Q and A with the SIA Licensing and Customer Service Teams

On Tuesday 25 October we will be hosting our next live Facebook Q&A session, focussing on your questions about our licensing process and the services we provide to you. Senior members of our Licensing and Customer Service teams will be available from 11am until 2pm to answer your questions through our Facebook page.

We receive a lot of comments about our licensing process, so this is your opportunity to ask us questions and to find out more about our drive to improve contact between us and you, our customers.

We recommend that you ‘Like' us on Facebook before taking part and that you read our Facebook policy. The SIA is a public body so in order to protect our Facebook page and Q&A service from abuse, ideas and comments posted on our site must satisfy some basic conditions.

We will do our best to answer as many of your questions as we can on the day. If we can’t get to them all then we will post responses within two days. You will be able to post questions 24 hours in advance so look out for how to do this on our Facebook page.

For confidentiality reasons we cannot discuss personal cases on our Facebook page.

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